ORDERING and SHIPPING Information
ORDER ONLINE:
-
Our customer can order online thru our secured
website. For your convenience and added security we have implemented a shopping cart facility for a
secure online transaction. Although this is a secure site, we realize that some customers
may not feel comfortable placing their credit card information online. Therefore we offer
following methods also to order. Once we receive your inquiry then we will provide the
most current prices as soon as possible.
At East West International, we believe that you must
have the product when you want it. To meet this objective, we are committed to holding a
huge inventory of goods in our large warehouse facility, thus enabling immediate delivery
of items ordered by our valued customers. Should any product not be available on request,
we will take the order and ensure delivery in the shortest possible time.
BY E MAIL: info@eastwestintl.com
(24 Hours, 7 Days a week)
BY FAX : 713-789-6662 (24
Hours, 7 Days a week)

BY PHONE: 713-789-6611 (For Questions & Inquiries)
(Monday Saturday 10:00am to 7:00pm (Central Time) Closed Sunday
SHIPPING & DELIVERY: - At East West International we can ship orders by following methods during our business hours.
- UPS Ground: - Approx. 3 - 5 working Days
- UPS 3 Day Select: - 3 Days delivery
- UPS Second day: -2 Days delivery
-
UPS Next day: - Next Day Delivery
Map of UPS Ground transit time.

- FedEx: - Air Delivery
- United State Postal Service (USPS): - For most of Government APO & FPO Addresses
- Truck (For Large Heavy Orders): - Approx. 5 working days
To receive the shipping charges, please provide us your complete shipping address including state & zip code. We also request you to select one of the above shipping methods depending upon the urgency of your order. For Large orders (Weight over 70 lbs) such as household appliances, big screen televisions, we contact various trucking companies to obtain the lowest shipping rate for in state and out of state shipments.
INTERNATIONAL SHIPPING & DELIVERY:
- We ship within the USA and CANADA
- For large International shipping please contact us.
- We do ship to military APO/FPO addresses.
ORDER TRACKING: -
You can receive a
tracking number to verify the status of your order by calling us at 713-789-9611.
PAYMENT OPTIONS: -
We accept Visa,
MasterCard, Discover and American Express credit cards.
Personal Checks Money
orders, Cashier Checks and certified checks in U.S. Currency.
You can also wire
transfer funds from your account to our bank account. Please contact us for further
details.
CREDIT CARD ORDERS:
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In order to process Credit Card Payment, our policy is your shipping address must match with the billing address of your credit card. Please be sure that your name and address must match exactly the same as it appears on billing statement of your Credit Card.
Above statement is not applicable to Military Orders and USPS shipments for APO address. |